During her college years, Elaine Fulton dabbled in many different businesses from working at a record company to fulfilling orders at Vermont Teddy Bear, the latter she describes as one of the most interesting and fun jobs she’s ever had. Working behind the scenes as teddy bears rolled off the line, she learned important lessons about how companies operate, inventory control, planning and logistics, and the importance of providing quality customer service. All of these skills, and her deep experience in finance, will serve her well as the new Chief Financial Officer of Campus Services.
In January, Elaine succeeded former CFO Paul Massaro and stepped into a role that is challenging and complex. While it’s her responsibility to manage all things financial, from day-to-day operations to strategic planning, she views as her job as something bigger than numbers and spreadsheets. “We’re problem solvers,” says Elaine. “We’re here to partner with the business units, help think through important financial and business decisions, simplify processes, and ultimately make things easier and more efficient so everyone can do their best work.”
Elaine came to Harvard from Duke University where she held a number of financial leadership roles. A native New Englander, she’s very familiar with the Boston area, having worked locally in real estate as well as financial administration at MIT. During her career, Elaine has discovered that while it’s important to understand the mechanics of finance, providing solid leadership is even more critical. “Leadership is a privilege. As CFO it’s important to look at things, challenge the status quo. I like being in a position where I can make positive change.”
Over the past few months, Elaine has made it a priority to spend time listening to her team members. One of her short-term objectives is to ensure that her employees have the resources necessary for success. “That’s really where I’m starting, with the people. Because if you have a strong foundation, everything will follow.”
Away from the office you’ll likely find Elaine hanging out with her partner Ron and you will definitely find her listening to rock bands from the 80s and 90s. She’ll also be happy to engage in a round of music bingo, which, given her impressive knowledge of the subject, she’ll likely win. “I’m a big fan of music and it’s pretty common to find me at home, pouring over a budget, with my favorite band blasting in the background.”